Triton

UX Research, flow, use cases, wireframing and prototyping

I was tasked with designing the user experience of a new medical application that allowed patients to schedule appointments, track their medical history, and communicate with healthcare providers. The client wanted a user-friendly design that would make it easy for patients to manage their healthcare needs.

Research and Analysis

To understand the user's needs and pain points, I conducted a user research study that involved both qualitative and quantitative methods. I conducted user interviews and surveys to gather feedback on the app's current design, functionality, and usability. I also researched other medical apps to understand how they approached similar problems.

Based on the insights gathered from the research, I created user personas that represented the different types of users of the app. I also conducted a competitive analysis to see how other similar apps were designed and to identify best practices.

Design and Iteration

With a better understanding of the user's needs and the app's limitations, I started the design process. I created wireframes that reflected the changes needed to improve the app's usability and user flow. I also created high-fidelity prototypes to test the new design with users.

One of the challenges I faced during the design process was making sure the app was accessible to users with different levels of health literacy. To solve this, I used simple language and clear instructions to make it easy for users to understand their medical information.

I also made sure that the app was compliant with privacy regulations and had strong security measures in place to protect user data.

I conducted user testing sessions and gathered feedback on the new design. Based on the feedback, I made iterative changes to the design to improve the user experience. For example, I simplified the navigation of the app to make it easier for users to find the features they needed.

Final Product

The final product was a user-friendly medical app that allowed patients to easily manage their healthcare needs. The app had a simple and intuitive design that appealed to a wide range of users. User feedback on the app was positive, with many users reporting that it made it easy to schedule appointments and communicate with healthcare providers. The app was also compliant with privacy regulations and had strong security measures in place to protect user data.